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Terms of sale:

The use of this website is governed by the following general conditions.

The realization of the purchase order assumes the acceptance of all the conditions on the part of the client.

I. How to make the purchase:

You can purchase the product you are interested in from Tocchic via 3 ways:

– Our online store, on the website www.tocchic.com (24h / day, 365 days a year).

– Phone contact, at 646.76.03.40 (Monday to Friday from 10:00 a.m. to 5:30 p.m.)

– E-mail to: info@tocadostocchic.com, indicating the product and the chosen form of payment (24h / day, 365 days a year).

II. Prices

The prices of our products are those indicated at any time on our website.

The prices of the products carry the I.V.A. included.

The shipping costs are not included in the price of the products, but are reflected in the final summary of the purchase, before formalizing the order. The shipping costs are indicated in section Fifth.

III. Payment Methods

  • Credit card:

– The virtual POS is a device prepared to work in a totally secure way within the sales operation through the Internet. All transactions carried out through the Virtual POS will have all the guarantees of security, confidentiality and integrity for participating agents: cardholders, issuing entities and our commerce. Performing through the virtual payment gateway of ING DIRECT and not having access to your account data on our part.

  • PayPal.

– PayPal is a fast and secure way to use your debit, credit and bank account on the Internet. With PayPal, you can send and receive money without sharing your card or account data.– The payment with PayPal will incur a charge of 1.2% of the total price of the purchase, this surcharge is intended to cover, in part, the extra that applies to PayPal itself. How do you do that job?

 

IV. Shipping methods and delivery times

All products are shipped within 2-3 business days after purchase.

Destinations Shipping Time Shipping Terms Shipping Companies

Destinations Processing Time  Terms Shipping Companies
Spain * and Portugal 2-3 working days 24/48h Nacex – Correos express
European Union 2-3 working days 2-5 working days DHL – UPS – SEUR – Correos Express
USA and Canada 2-3 working days 10 – 30 working days National Postal Service – DHL – SEUR
Rest of Countries 2-3 working days 15 – 30 working days National Postal Service – DHL – SEUR

 

The orders to Spain and European Union are shipped by courier.

Shipments to the United States and Canada are made by registered mail and can take 10-30 days depending on whether it is not held at customs. We can not control customs delays. By this means we obtain a shipment number to locate the package at any time.

If the buyer wants it to be shipped by courier, please contact us to let us know the additional cost.

Shipments to other countries can take around 15 days or more, depending on whether it is not held at customs. We can not control customs delays. The shipment is made by registered mail as we seek to save costs to the buyer. By this means we obtain a shipment number to locate the package at any time. If the buyer wants it to be shipped by courier, please contact us to let us know the additional cost.

All reception must be carried out in the presence of the carrier and the content must be verified before signing the delivery note of the carrier and indicate any anomaly handwritten in the delivery note.

V. Returns

If for any reason you are not satisfied with your order, you have a period of 7 working days, from the date of delivery of the order, to return it. (According to article 44 of Law 7/1996, dated January 15, Ordering Retail Commerce modified by Law 47/2002, of December 19).

It is very important that you return the perfectly packaged change or return products.

Once we receive the merchandise and check that it is in good condition and unused, we will proceed to the refund of its amount according to the modality of payment made

VI. Personal data protection

In order to make the purchase of the products the users provide us with their personal data. The user of tocchic.com authorizes Teresa Puyol Rosales NIF 51460559Z as the owner of the website to the automated processing of the personal data included in our website and the personal database that it generates.

In compliance with Law 15/1999 of 12/13/99 on the Protection of Personal Data, tocchic.com informs that the personal data requested in our forms will be included in a database of a personal nature . The user of tocchic.com has at all times the rights of information, access, rectification, opposition and cancellation, in accordance with the provisions of LORTAD (Organic Law of Protection of Personal Data). Any enforcement of these rights may be made through the mail or by post to:

Teresa Puyol Rosales

Paseo de la Castellana 171, 4ºI

28046 (Madrid)

Tocchic.com undertakes not to cede, sell, or share personal data for the benefit of third parties outside our company. However, in some cases, such data may be transferred to third parties to use these personal data files for the purpose that is agreed and in any case complying with the provisions of current law. These third parties may apply a privacy policy different from ours.

The data provided will not be used for purposes other than the provision of the service and will be canceled when they are no longer necessary for that purpose.

VII. Property information

This website and all its elements, texts, information, notes, photos, materials, software and graphics are the property of tocchic.com. The content is protected by copyright laws, trademarks, and other international intellectual property laws and conventions. tocchic.com does not assume ownership or ownership of third-party names, trademarks or service marks that appear on this website, these are the property of their respective owners. The content of this website can not be copied, modified, published, uploaded inside the computer, downloaded from the page and transferred or distributed in any way, without the prior written authorization of tocchic.com, except for personal use. You may download one (1) copy of the content to a computer exclusively for your particular use. However, you may not modify it or use it for commercial purposes or give it any other public use, representation, sale, rent, section, modify, or divide computer programs into parts, remove any copyright notice or other proprietary notices Literary content, nor transfer it to another person. tocchic.com reserves the right to change, update, discontinue, restrict access to this page to prevent its content at any time, without prior notice.